At Brotman Medical Center

Contact Details

This hospital has helped me and my wife tremendously!! It is an excellent hospital overall. The staff sometimes make their patients seem like they don’t matter , but the techs are absolutely amazing. They make every patient feel as if they have a purpose and never discriminate against another patient. The nurses may need to work on their people skills and communication skills. We were in the psych ward but they made out stay less of a hell than our outside lives are. We are forever grateful for this hospital and hope that they continue doing what they are doing. They are awesome and should never change! 🥰

This ain’t St. John’s or Cedars Sinai hospitals but it will do. I was quite hesitant and nervous going in for an outpatient procedure scheduled by my new GI doctor because of so many one-star reviews on google and yelp sites the night before my colonoscopy. US News & Reports on hospitals give SoCal Hospital at Culver City an average rating. I decided to go in any way the buyer be aware, question every step and point out the poor ratings to the nurses and attending medical staff. My experience was a pleasant one. I arrived at 5:30 am checked in with the security guard at the lobby.m then sat down at the waiting area which I consider above average, more like a hotel lobby than a hospital. Within a few minutes the admission staff appeared thru the door next to the front desk, checked the only name on the walk-in signup sheet (At this point I was the only patient in the waiting area) she looked up turned around and without saying hello, good morning or calling my name uttered the words “follow me”. Which I did but I thought oh uh here we go, she was cold with no much emotions on her face to help this nervous hesitant patient give a little comfort. We all at one point or another have been a little cold and not friendly at 5:30 in the morning, maybe she was not fully awake and there yet. Once I was admitted, I was asked to go back to the lobby and wait. Within 30 minutes 3 other patients were admitted and asked to sit and wait. Finally a happy go lucky pleasant lady with a nice smile on her face and a chart in her hand introduced herself called 4 names and asked all four of us to follow her to the elevator and on to the basement where the pre-operation preparation room was located. The room was small but clean and felt a little too crowded for 3 patients 3 family members and 3 or 4 nurses. With little and no privacy, I could hear other patients answers to personal question such as how much do you drink or if you smoke and what medications do you take. My nurse was nice quiet and focused on the task at hand. Once I was hooked up to an IV I was moved to the operation waiting room. I have to say everybody was nice from the doctor to the nurses and even Ricky who Kept too many gurneys in the hallways which looked a little crowded. I did not sign the release form for anesthesiologist until I spoke with him first. I asked him two questions. If his license has ever been suspended and question two has anyone died while under his care. once I was satisfied with his answers I signed the release form, I was told to count from 10 to 1 I think I remember five and then I was out. Next, I woke up in the recovery room pleasant looking nurse met me I found out that she was originally from Sierra Leone. She gives me some crackers and apple juice had a pleasant conversation while removing the IV from my arm. I signed my release papers and was discharged. All in all a great experience, at least for me in the outpatient surgery unit and the G.I. department. If the rest of the hospital follows the example of the G.I. department and that outpatient surgery unit this facility should improve their ratings real soon. I hope so and fingers crossed.

I had the most amazing time at this hospital gotta love the nurses there...

I was born here in July 13, 1985 back when it was Brotman Medical center. They must've done something right, cuz I'm still alive! Michael Jackson was admitted here back in 1984 when his hair caught fire from the Pepsi commerical he was shooting. If it's good enough for Michael and me, then it's good enough for you!

My sister Andrea was admitted into this hospital a few days ago for severe gastrointestinal issues. She was accompanied by my brother who stayed with her for both physical and emotional support. She was nursed by a young lady named Tonia Jocius incredibly skilled in her field and very professional and knowledgeable. She attended to my sister's needs by want of ordinary care for others. As a recommendation I believe all nurses should strive to be kind and caring like Tonia and if anything the young lady deserves a massive raise... The issue with this hospital however though arises with another nurse. Marsha a nurse at this Hospital deemed it appropriate in her infinite wisdom to separate my family. She stated it was due to hospital policy which states because my brother was a male he wasn't permitted to be in the room with my sister as there was another female patients present. Mind you the another female patient notified the medical staff that she had no problem with my brother staying with my sister in the room. After Marsha's statement I deemed it appropriate to read the ENTIRE Hospital Policy including any an all correlating state and federal statutes. To my astonishment I found that no such hospital policy or public policy exists. Further, to add to the matter my brother was escorted out of the room by security who informed my sister that her illness was nothing severe compared to the other patient and notified my brother that if he didn't leave he would be escort out by force. This degradation of my sister's illness by security and the separation of my family by Marsha is medical malpractice of the highest order and is morally irreprehensible. I say this because the policy Marsha stated doesn't exist anywhere both in public or private policy. Seeing as Marsha's statements are nothing more than baseless, arbitrary, erroneous allegations and determinations that have no basis in law or in fact. I can only make the logical determination that Marsha was just hell-bent on exercising her power hunger which is nothing more than a figment of her imagination. The only reason that I leave a 5-star review is because I believe HR handled the matter incredibly well. The entire matter was resolved within a few hours with my brother and my sister being very well taken care of... The only thing holding this Hospital together is the actions of nurses like Tonia and the incredible professionalism of the Human Resources department inside this Hospital.... Many thanks Tonia and HR!!! Truly yours -Alex-

It’s always the people that makes the difference. I have been to its emergency room twice this week due to excruciating pain in the gut. The first time the staff were rather aloof and uncaring, making me feel like some annoying drug addict. I understand that sufferings and deaths are normal in the ER, but the indifference towards someone with a potentially deadly situation is just inhumane. A little more caring and attentiveness would comfort the patient much much more. The second time I was there this nurse named Jesus was the exact opposite(which is why I rated 4 stars). He would get my attention while my eyes were closed through gentle touches instead of shaking my body like what I’ve got the first time. He was always patient and really took care of my concerns. And he KEPT AN EYE on my IV infusion speed unlike the nurses during my first visit, who would NOT even take a look when I pointed out the infusion was way too slow, which they finally found out when adding another solution. After my pain has gone away, he even tried to help me figure out what my mysterious pain was caused by, and offered to help me with late night transportation. Such a great experience at the ER. It’s always the people that makes the difference.

Well I have been in here as a patient since Tuesday on the 5th floor and I have to say the staff has been great all except for one nurse. It's unprofessional for a nurse to argue with a patient and trying to get the last word over something simple. So I get up walk around to stretch my legs because they don't allow patients to go outside because of safety reasons and I understand that, so I'm walking down the hall way and one of the nurse said I'm not allowed to walk down this hallway because it's for patients that just got out of surgery. I complied with the rules and i told her okay I understand, but yet the nurse kept on grumbling about it after I said ok. I told her I got it the first time but she wouldn't leave it alone i guess she wanted the last word and try to have some type of power over me. Now having word for word with a patient is not professional and having a attitude after I told or her okay. In my opinion that nurse acted like a five year old trying to get her way and how she conducted herself is a embarrassment to herself and the hospital she works at. This is the reason why I gave a rating of one star. The other members of the staff I would rate them five stars. I can truly say the other nurses are beautiful people and I thank them for what they do. I'll give two stars . Nurse Harmon has some type of attitude towards me and she does not want to assist me what's so ever i will be filing a complaint with the state medical board and I will contacting my family's attorney. A official complaint will be filed as of Monday morning concerning her conduct . A law suit might just happen. The funny part it's always the night crew with the attitude problems not all of them but few of them. The charge nurse needs to be more in charge for as disciplinary actions and take responsibility for his nurses actions. And yes I did have a little attitude because it sucks waiting to find out if you have cancer or not so for give me if it's a heavy burden on me. And having a nurse not wanting to do their job is extra stress on me. My attorney will be in contact with California state medical board and the hospital. To be more specific the day day shift nurses are 👼. The day shift has a loving, caring attitude in my book there is not enough stars in the world i can give but my gratitude. My final review 3 out five stars. Today is my last day here in the hospital 4/3/18 and I must the problems that I was having were addressed so I have to give up to Danielle and the floor director thank you for the fast response. After everything is said and done this hospital has great potential to be great again back to it's glory days. Despite very few problems over all the nurses were great. The fast response by the floor director and Danielle quickly solved all problems and I would like to say thank you. To all the nurses in the day shift my heart go's out to you guys. The level of care provided was over and beyond your duties not just with me but the other patients as well luv you guys. Now the night shift, the night shift has turned its self around but some work is still needed but it has improved so I do have to give some credit . Overall things did get better, so now I hope they will improve and build and stay consistent. This will happen if the night charge nurse takes better control of the floor and I have that confidence he will do that.

I had surgery Thursday, Jan 25th and being discharge today. I had a good experience some nurses took long to respond few times but overall, I liked everything my experience staying these days were good. Room was clean, nurse assistants very helpful the only thing was breakfast and lunch all the days I was here I got it and it was cold food. Coffee was cold eggs were cold. Just need a little more communication that's all. 👍👏👍👍

While waiting in the ER I met a woman who told me how great the staff is here. I must concur; Dr’s and nurses are incredibly committed and most importantly patient and very empathetic.

I was there yesterday for gallstones surgery no complains. Nurses and the surgeon treat me well they care for me. I don't know what other people are complaining about. Is because nurses talking too much well let me tell everybody talks in their job. I like this hospital.

My post is of an amazing experience no let me correct that, shocking experience, It was Saturday I worked my entire shift of 12hrs with chest pains and migraine headache, but was sitting majority of the shift, able to go outside get some sun and air which helped the migraine, well as the shift is ending I asked one of the nurses to take my blood pressure, it was 167/112 a doctor over heard it and said go to ER as my shift ended I was triaged into the ER and back immediately, the ER Dr, that night was so AWESOME, April 15, I was on the 2nd floor for 5 days and the nurses, Barbara, Henry, Angela , Angela, Drenda, Doctors, Cardio Dr., lab tech, everyone,ANGELS FROM HEAVENS when I came back from take a test which was a lot my room was clean, smell good, I was given water without asking, supplies to shower, my stay was exceptional. Thank you Southern California Hospital Culver City.

I rarely if ever review anything But my experience today was amazing. I hate going to the ER and have found myself there many times since I have two young kids. The ER here was quick and efficient and they were so incredibly nice to my children. The kids got so much attention I wish I had gotten the gentlemens name who helped us or today but he was so great with them. Never thought I'd enjoy a trip to the ER

The staff were friendly and the service was good. It took a while to be seen but that was expected. The hospital was dirty.

I think I may have benefited from a whirlwind of bad reviews and a change of the guard because of the them. The nurses, aides, guards and doctors at this facility were absolutely fantastic. I scared myself by reading the reviews and went in, ready to walk out if I had to. Instead I was welcomed in at the front lobby, which was clean, updated, well-lit and busy with happy doctors and nurses crossing each other and greeting the people who walked by them. I was promptly admitted, escorted to my floor and then treated absolutely amazing by the 3rd floor nurses! I was then greeted by doctors, specialty doctors, and recovery people - all of whom were fantastic and made me feel as if I had checked into a hotel. If you have to go, go with an open mind. Give it a chance, you would be surprised how they are counteracting all the bad reviews.

Excellent rehab staff on 4 th floor could be more quiet but it is a hospital. Special thanks to Claire inphysical therapy and ronit in occupational therapy and Christi in speech therapy

Pretty good for a rundown hospital amazing staff that work very hard everyday!!! Anyone know patient visiting hours on the psychiatric level

Wow...I come from a family of folks in the medical field (not me!!), and I've been a visitor in many hospitals. Two nights ago our good friends birthed baby Kingston. He's beautiful, with such a calm demeanor. I helped to coach my pregame friend while the Anesthesiologist snick up to administrate the epidural. OUCH!!!! She has my uttermost respect now. Elaine has been a nurse for 21 years, if I remember correctly, and she is extraordinary. To be working in a sometimes stressful environment for years and to still be able to emit such a beautiful and helpful presence...And from what I heard the entire staff experienced was much the same. If I ever birth a baby this is where I want to go.